Privacy Policy

At Markhor Import and Exports SMC Pvt. Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your data when you engage with our services. By using our website or services, you consent to the practices described in this policy.

Information We Collect:

  1. Personal Information: We may collect personal information, such as your name, contact details, and identification data, to establish and maintain our business relationship.
  2. Payment Information: When you make transactions with us, we collect payment information, including credit card details, bank account information, or other financial data necessary for processing payments.
  3. Communications: We may monitor and record communications with you, such as emails, phone calls, or other forms of communication for quality assurance, training, or compliance purposes.
  4. Website Usage Data: We collect data on your interaction with our website, including IP addresses, browser information, and pages visited, to enhance our website’s performance and user experience.

How We Use Your Information:

  1. Transaction Processing: We use your personal and payment information to process orders, invoices, and other transactions necessary for the fulfillment of our services.
  2. Customer Support: We may use your data to provide customer support, answer inquiries, and address any concerns or issues you may have.
  3. Marketing and Communication: With your consent, we may use your information to send you updates, newsletters, promotional offers, and other communications related to our products and services.
  4. Legal and Compliance: We may use your information to comply with legal obligations, resolve disputes, enforce our agreements, and protect the rights, safety, and property of Markhor Import and Exports SMC Pvt. Ltd.

Data Security:

We take data security seriously and implement appropriate measures to safeguard your information. This includes using encryption, access controls, and regular security assessments.

Data Sharing:

We may share your information with trusted third parties for the following purposes:

  1. Service Providers: We may share data with trusted service providers who assist in various aspects of our business operations, such as shipping companies, payment processors, or IT support.
  2. Legal Compliance: We may disclose your data to comply with legal requirements, respond to court orders, or protect our rights or the safety of others.
  3. Business Partners: With your consent, we may share your data with business partners for marketing or other purposes as described in this Privacy Policy.

Your Privacy Choices:

You have the right to:

  • Access, correct, or update your personal information.
  • Opt out of marketing communications.
  • Delete or restrict the use of your data, subject to legal requirements.

Contact Us:

If you have questions or concerns about this Privacy Policy or your data, please contact us at:

Markhor Import and Exports SMC Pvt. Ltd. [Address] [Phone] [Email]

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be reflected on our website with the new effective date. Please review this policy periodically for updates.

By engaging with Markhor Import and Exports SMC Pvt. Ltd., you acknowledge and accept the terms outlined in this Privacy Policy.